Miva Town Hall 2021 Q&A
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I am very excited to announce that another Miva Merchant store, ID Wholesaler, has joined the ranks of the top 500 e-commerce sites in 2009. Boasting a 30% sales increase in 2008; proof that combining exceptional customer service, great products and low prices still yield a thriving business in the midst of a wall street meltdown.
IDWholesaler.com is the largest retailer of the equipment needed to print photo identification cards and the accessories used to display them. Serving their clients with guaranteed lowest prices, expert advice, and free in-house technical support on everything sold on the site.
“Achieving a position on the Internet Retailer Top 500 list is a great honor for ID Wholesaler. It’s a reflection of the efforts we have made to provide great value and even greater service to our very loyal customer base,” according to Chris Penn, Vice President of Sales and Marketing of ID Wholesaler. “We are, of course, very proud to be mentioned on the same list as e-commerce giants Amazon, Dell, Best Buy, and Target.”
Penn is quick to note that the success of IDWholesaler.com is directly tied to the company’s always learning approach in every aspect of the business from website design to customer & vendor feedback. Continuous improvement to customer service, business operations and design have pushed them to be the best they can be.
I particularly like that the IDWholesaler.com site helps even novices who may be investigating photo ID card equipment for the first time with an excellent resource center. Anyone looking to talk to a real person doesn’t have to look at all because front & center at the top of the page is “Talk to an ID Expert” with a 800 number.
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Miva offers a flexible and adaptable ecommerce platform that evolves with businesses and allows them to drive sales, maximize average order value, cut overhead costs, and increase revenue. Miva has been helping businesses realize their ecommerce potential for over 20 years and empowering retail, wholesale, and direct-to-consumer sellers across all industries to transform their business through ecommerce.