--- title: "People First: Protecting Workers During COVID-19 - Dragonproof Podcast Now Streaming" description: Jen Hardman, Miva's VP of Human Resources, shares how teamwork, creativity, and flexibility are the heart of a compassionate and successful COVID-19 response. image: https://blog.miva.com/hubfs/Imported_Blog_Media/Blog-%E2%80%93-Episode-12-1-2-1.png --- - [![Miva, Inc logo.](https://www.miva.com/images/logos/miva-type-white.svg)](https://www.miva.com) - ![White X close button](https://www.miva.com/images/svg/icons/icon-x-white.svg) - Why Choose Miva - Solutions - [Why Miva Simplify Complexity](https://www.miva.com/why-miva) - [Platform Overview A Complete Ecommerce Solution](https://www.miva.com/platform-overview) - [Miva Connect Real-time Native Connections](https://www.miva.com/miva-connect) - [Vexture AI-powered Product Discovery](https://www.miva.com/vexture) - [PageBuilder No-code Page Creation](https://www.miva.com/pagebuilder) - [MivaPay Flexible Native Payment Solution](https://www.miva.com/mivapay) - Business Type - [B2B Robust Business Tools Built-In](https://www.miva.com/b2b-ecommerce) - [B2C Designed for Agility](https://www.miva.com/b2c-ecommerce-platform) - [Hybrid B2B + B2C, All Managed Together](https://www.miva.com/b2b-dtc-ecommerce-platform) - [Enterprise](https://www.miva.com/enterprise-ecommerce-platform) - Resources - Community - [Customer Stories Case Studies and Featured Stores Built With Miva](https://www.miva.com/customer-stories) - [Technology Partners An Ecosystem Built for Flexibility](https://www.miva.com/partners) - [Agency Partners Helping You Build and Grow](https://www.miva.com/miva-agency-partners) - Resources - [Resource Center Browse Our Extensive Library](https://www.miva.com/ecommerce-strategy-resource-guides) - [Blog Explore Miva Insights on Ecommerce](https://blog.miva.com/) - [Documentation Answers for All Your Miva Questions](https://docs.miva.com/) - [Get Pricing](https://www.miva.com/schedule-demo-admin) [![Miva, Inc logo.](https://www.miva.com/images/logos/miva-type-white.svg)](https://www.miva.com) - Why Choose Miva - Solutions - [Why Miva Simplify Complexity](https://www.miva.com/why-miva) - [Platform Overview A Complete Ecommerce Solution](https://www.miva.com/platform-overview) - [Miva Connect Real-time Native Connections](https://www.miva.com/miva-connect) - [Vexture AI-powered Product Discovery](https://www.miva.com/vexture) - [PageBuilder No-code Page Creation](https://www.miva.com/pagebuilder) - [MivaPay Flexible Native Payment Solution](https://www.miva.com/mivapay) - Business Type - [B2B Robust Business Tools Built-In](https://www.miva.com/b2b-ecommerce) - [B2C Designed for Agility](https://www.miva.com/b2c-ecommerce-platform) - [Hybrid B2B + B2C, All Managed Together](https://www.miva.com/b2b-dtc-ecommerce-platform) [![](https://www.miva.com/images/webp/apex-stat.webp)](https://www.miva.com/case-studies/apex-tools) Your Partner for Growth See how Apex Tool drove a 57% revenue lift with Miva's Vexture® solution. - [Enterprise](https://www.miva.com/enterprise-ecommerce-platform) - Resources - Community - [Customer Stories Case Studies and Featured Stores Built With Miva](https://www.miva.com/customer-stories) - [Technology Partners An Ecosystem Built for Flexibility](https://www.miva.com/partners) - [Agency Partners Helping You Build and Grow](https://www.miva.com/miva-agency-partners) - Resources - [Resource Center Browse Our Extensive Library](https://www.miva.com/ecommerce-strategy-resource-guides) - [Blog Explore Miva Insights on Ecommerce](https://blog.miva.com/) - [Documentation Answers for All Your Miva Questions](https://docs.miva.com/) - [Get Pricing](https://www.miva.com/schedule-demo-admin) - ![White, three-lined, menu icon.](https://www.miva.com/images/svg/icons/icon-menu.svg) # People First: Protecting Workers During COVID-19 - Dragonproof Podcast Now Streaming By Miva | May 18, 2020 - [Transforming Commerce](https://blog.miva.com/tag/transforming-commerce) ![Dragonproof Podcast - People First: Protecting Workers During COVID-19 with Jen Hardman](https://blog.miva.com/hubfs/Imported_Blog_Media/Blog-%E2%80%93-Episode-12-1-2-1.png) ### Before You Read On... See why top ecommerce brands use Miva’s no-code platform to run multiple stores, manage massive catalogs, and grow their revenue. [Book a Demo of Miva](https://www.miva.com/schedule-demo-admin) *Jen Hardman, Miva’s VP of Human Resources, shares how teamwork, creativity, and flexibility are the heart of a compassionate and successful COVID-19 response*. Take ownership. Work together. Grow everyday. These are the core workplace values that Jen Hardman developed as the VP of Human Resources for Miva. As the COVID-19 crisis grew this spring and radically changed the mode of work for all employees in the company, those guiding principles have now become instrumental in how the entire team is managing each day’s new challenges. On this week’s [Dragonproof Podcast](https://dragonproofbook.com/podcast), Rick Wilson spoke remotely with Jen to explore how they transformed a 100+ person company from a physical office to a totally remote workforce…IN 3 DAYS. What began as an emergency meeting in the weeks before Governor Newsom issued Safer-At-Home orders became an all-hands-on-deck initiative to reimagine communications, schedules, and expectations, across departments and tasks. At the same time, Jen led the creation of new and innovative programs to promote office culture – without the office. Find out how the team tackled the logistics and supported the emotional health of Miva’s workers, many of whom face the additional challenge of parenting school-age children while holding down full time jobs, in this lucid, positive, and inspiring chat. You can subscribe to the Dragonproof Podcast on the platform of your choice: [Apple Podcasts ](https://podcasts.apple.com/us/podcast/dragonproof-ecommerce/id1476891731)  [Stitcher](https://www.stitcher.com/podcast/dragonproof-podcast-episode-0)   [YouTube](https://www.youtube.com/channel/UCcPT6Rj5usABMvFIcc9NJFw) Share this article: -   -   -   [Back to top](https://blog.miva.com/people-first-protecting-workers-during-covid-19#postAnchor) ### Want to read this blog offline? No worries, download the PDF version now and enjoy your reading later... Download PDF ![Image of Miva.](https://blog.miva.com/hubfs/Miva%2010/Miva%2010%20Email%20images/miva-logo-square.png) Miva Miva offers a flexible and adaptable ecommerce platform that evolves with businesses and allows them to drive sales, maximize average order value, cut overhead costs, and increase revenue. Miva has been helping businesses realize their ecommerce potential for over 20 years and empowering retail, wholesale, and direct-to-consumer sellers across all industries to transform their business through ecommerce. [Visit Website](https://www.miva.com/) ![White Miva, Inc logo.](https://www.miva.com/images/logos/miva-type-white.svg) Powering the Next Era of Intelligent, Connected Commerce. [Get Pricing](https://www.miva.com/schedule-demo-admin) - [![White Facebook logo.](https://www.miva.com/images/svg/icons/icon-white-facebook.svg)](https://www.miva.com/social/facebook) - [![White X logo.](https://www.miva.com/images/svg/icons/icon-white-x.svg)](https://www.miva.com/social/x) - [![White LinkedIn logo.](https://www.miva.com/images/svg/icons/icon-white-linkedin.svg)](https://www.miva.com/social/linkedin) - [![White Instagram logo.](https://www.miva.com/images/svg/icons/icon-white-instagram.svg)](https://www.miva.com/social/instagram) ![Badge displaying that Miva was named Best Ecommerce Platform in 2020 by Vendors In Partnership.](https://www.miva.com/images/badges/best-ecomm-platform-2020.webp) - Solutions - [Why Miva](https://www.miva.com/why-miva) - [Platform Overview](https://www.miva.com/platform-overview) - [Miva Connect](https://www.miva.com/miva-connect) - [Vexture](https://www.miva.com/vexture) - [PageBuilder](https://www.miva.com/pagebuilder) - [MivaPay](https://www.miva.com/mivapay) - [MultiStorefront](https://www.miva.com/miva-multistorefront) - Business Type - [B2B](https://www.miva.com/b2b-ecommerce) - [B2C](https://www.miva.com/b2c-ecommerce-platform) - [Hybrid](https://www.miva.com/b2b-dtc-ecommerce-platform) - Community - [Customer Stories](https://www.miva.com/customer-stories) - [Technology Partners](https://www.miva.com/partners) - [Agency Partners](https://www.miva.com/miva-agency-partners) - [Forums](https://www.miva.com/forums/) - Resources - [Resource Center](https://www.miva.com/ecommerce-strategy-resource-guides) - [Blog](https://blog.miva.com/) - [Documentation](https://docs.miva.com/) - [App Store](https://apps.miva.com/) - [Miva Releases](https://www.miva.com/product-releases) - Compare Miva - [With Shopify](https://www.miva.com/miva-vs-shopify-plus) - [With BigCommerce](https://www.miva.com/miva-vs-bigcommerce) - [With Adobe Commerce (Magento)](https://www.miva.com/miva-vs-adobe-commerce-magento) - [With Salesforce Commerce](https://www.miva.com/miva-vs-salesforce-commerce) - Company - [About](https://www.miva.com/company) - [Leadership](https://www.miva.com/company/leadership) - [Diversity & Inclusion](https://www.miva.com/company/diversity-inclusion) - [Careers](https://www.miva.com/company/careers) - [Press Center](https://www.miva.com/press/) Copyright © 1997 – 2026 Miva®, Miva Merchant®, MivaPay®, Camp Miva®, Miva Connect®, Vexture®, Miva, Inc. All Rights Reserved. Terms & Policies - [Privacy Policy](https://www.miva.com/privacy) - [Cookie Policy](https://www.miva.com/cookie-policy) - [Job Applicants Privacy](https://www.miva.com/miva-applicant-privacy-notice) - [Intellectual Property](https://www.miva.com/intellectualproperty) - [Terms of Service](https://www.miva.com/pdf/SaaS_TOS.pdf) - [Non-Compliance Policy](https://www.miva.com/miva-software-updates) ```json { "@context" : "https://schema.org", "@id" : "https://blog.miva.com/people-first-protecting-workers-during-covid-19#webpage", "@type" : "WebPage", "description" : "Jen Hardman, Miva's VP of Human Resources, shares how teamwork, creativity, and flexibility are the heart of a compassionate and successful COVID-19 response.", "inLanguage" : "en-US", "isPartOf" : { "@id" : "https://blog.miva.com/#website" }, "name" : "People First: Protecting Workers During COVID-19 - Dragonproof Podcast Now Streaming", "url" : "https://blog.miva.com/people-first-protecting-workers-during-covid-19" } ``` ```json { "@context" : "https://schema.org", "@type" : "BreadcrumbList", "itemListElement" : [ { "@type" : "ListItem", "item" : "https://www.miva.com/", "name" : "Home", "position" : 1 }, { "@type" : "ListItem", "item" : "https://blog.miva.com/", "name" : "Blog", "position" : 2 }, { "@type" : "ListItem", "item" : "https://blog.miva.com/people-first-protecting-workers-during-covid-19", "name" : "People First: Protecting Workers During COVID-19 - Dragonproof Podcast Now Streaming", "position" : 3 } ] } ``` ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Miva", "url" : "https://blog.miva.com/author/miva" }, "dateModified" : "1627433058541", "datePublished" : "2020-05-18 00:00:00", "description" : "Jen Hardman, Miva's VP of Human Resources, shares how teamwork, creativity, and flexibility are the heart of a compassionate and successful COVID-19 response.", "headline" : "People First: Protecting Workers During COVID-19 - Dragonproof Podcast Now Streaming", "image" : { "@type" : "ImageObject", "height" : 630, "url" : "https://go.miva.com/hubfs/Imported_Blog_Media/Blog-%E2%80%93-Episode-12-1-2-1.png", "width" : 1200 }, "mainEntityOfPage" : { "@id" : "https://blog.miva.com/people-first-protecting-workers-during-covid-19#webpage", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "height" : 60, "url" : "https://www.miva.com/images/new-images/mivainc-logo.png", "width" : 300 }, "name" : "Miva", "url" : "https://www.miva.com/" }, "url" : "https://blog.miva.com/people-first-protecting-workers-during-covid-19" } ```